Maximus Pro Wood-Fired Oven

Delivery method
Delivery to the property line,accessible only by a truck weighing 3.5 to 21 tonnesNo on-site handling or installation is offered by default.

Accessibility and potential costs

• Ensure that the delivery location is accessible to this type of vehicle.
• In case of difficult access (narrow path, steep terrain, unpaved road, etc.),Additional charges may apply.by the carrier.
• Contact us before ordering if you have any doubts to avoid any refusal or additional charges.

Receiving the package – vigilance required

• Carefully check the condition of the package upon delivery, even if the packaging appears intact.
• If in doubt, or if the delivery person is in a hurry,Always write “damaged package” on the PDA or delivery note before signing.
• Without this mention,No recourse will be possible in the event of damage discovered subsequently..

LIMITS OF THE COMMERCIAL WARRANTY

This commercial warranty is granted under the conditions, for the duration, and within the limits expressly stated in this document.

Subject to applicable mandatory legal provisions, Impexfire Unipessoal Lda grants no other commercial warranty, express or implied, beyond those expressly provided in this document.

Within the limits permitted by applicable law, Impexfire Unipessoal Lda shall not be held liable for indirect or consequential damages resulting notably from improper use of the product, assembly or installation not in accordance with instructions, lack of maintenance, product modification, or use of unapproved parts.

No provision of this commercial warranty can exclude, reduce, or limit the mandatory rights that the consumer enjoys under applicable law.

The consumer notably benefits from the legal warranty of conformity as well as the legal warranty against hidden defects. These legal warranties apply independently of this commercial warranty.

WARRANTY

Impexfire Unipessoal Lda reserves the right to examine any claim made under this warranty and to determine, depending on the nature of the defect found, the most appropriate solution.

WARRANTY MODIFICATION

Distributors, resellers, agents, intermediaries, and employees are not authorized to modify, extend, or supplement the conditions of this warranty.

They cannot provide any additional warranty or offer any solution contrary or complementary to those expressly provided in this document, except with prior written authorization from Impexfire Unipessoal Lda.

HOW TO FILE A WARRANTY CLAIM

For a claim to be considered under this warranty, Impexfire Unipessoal Lda must be informed of the defect as soon as possible.

The claim must be submitted in writing or by phone, using the contact details available on the website www.impexfire.com.

It must include at least:

• the customer's contact details;
• the product reference;
• proof and date of purchase;
• the installation or first use date;
• a detailed description of the defect observed;
• photographs or videos identifying the problem, when necessary.

Impexfire Unipessoal Lda may request any additional information or documents useful for analyzing the claim.

LIFETIME WARRANTY — MAXIMUS AND MAXIMUS PRO WOOD-FIRED OVENS

The lifetime warranty applicable to Maximus and Maximus Pro wood-fired ovens is subject to the same conditions, exclusions, maintenance obligations, and claim procedures as the standard commercial warranty.

It differs only by the absence of a time limit, provided the product has been used, installed, and maintained according to the manufacturer's instructions.

The lifetime warranty applies exclusively to the elements expressly mentioned in the warranty conditions and does not cover wear parts, accessories, aesthetic damages, or deterioration resulting from improper use, installation, or maintenance.

Setup and installation
The oven is delivered on a pallet, fully assembled and ready to use.

Thefinal installation (placing the oven in the chosen location) is done by the customer, according to their preferences and outdoor layout.
To start it, simply perform the initial curing according to the instructions in the user manual, to stabilize the refractory materials and gently dehumidify the facade. Once this step is completed, you can immediately begin cooking: pizzas, breads, meats, gratins, etc.

These simple steps ensure optimal performance from the first uses and a long oven lifespan.